These Terms of Service (“Terms”) govern access to and use of Campaign Reach (the “Service”), a recruitment/outreach CRM platform. The Service is provided for use by an institution (the “Institution”) and its authorized users (“Users”).
Users must comply with the Acceptable Use Policy and applicable laws, regulations, and institutional policies. The Institution is responsible for ensuring User access aligns with its policies and legal obligations.
The Service may be updated over time to improve security, performance, or functionality. Campaign Reach does not guarantee uninterrupted availability. Maintenance windows, incidents, and third-party outages may occur.
The Service may maintain logs and audit trails related to authentication, administrative actions, and operational events. These logs are used for security, compliance support, and troubleshooting.
Data retention is determined by the Institution’s needs and instructions. Campaign Reach supports reasonable requests to export or delete Institution Data, subject to contractual obligations and applicable law.
Campaign Reach will treat Institution Data as confidential and will not disclose it except as necessary to provide the Service, comply with law, or as otherwise instructed by the Institution.
The Service is provided on an “as is” and “as available” basis. Campaign Reach does not provide legal advice and does not warrant that the Service will meet all regulatory requirements for every institution without appropriate configuration and governance.
Users should contact their Institution’s Campaign Reach administrator for support, access issues, or policy questions.